Georgie, Hampton

Margaret is without a doubt the leading expert on aged care advice – there was literally no question she couldn’t answer (and we had a lot of them). If you have a loved one who needs in home care or you are looking to get them into residential aged care Margaret is the resource you must have. We needed to get Dad into aged care due to some significant health issues and had absolutely no idea where to start. Margaret had been recommended to us by a friend who had used her services and it was the best phone call I could have made. Margaret hand held us through the whole process. She helped us with all the steps ranging from carer and in home suggestions right through to navigating the whole aged care process. In the end we went with residential aged care and Margaret shortlisted the residences for us based on our requirements for Dad, she managed the negotiations for us with the residences, she dealt with all the government requirements and she managed the contract for us. She also managed the exit contract for Dad who had been in an independent living establishment and continued to assist with that long after we’d paid our final bill. We couldn’t have done it without her support and kindness and I have no hesitation in recommending her to anyone needing advice on the aged care system – definitely a value for money offering. Thank you Margaret.