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Independent experts helping you to find the right aged care solutions

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Independent experts helping you to find the right aged care solutions

Slide

Independent experts helping you to find the right aged care solutions

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Independent Expert Aged Care Advice

We provide a comprehensive service including aged care placement, advice on residential options, assisting with respite care, advice on care in the home, legal and associated financial advice and advocacy. We understand the personal, financial and legal implications of accessing aged care.

Talk to us to obtain the best advice and help on aged care options for you, your partner or a family member or friend. You can trust us to get the right outcome. We are independent and not aligned to any service provider. We do not pay or receive any commissions or other payments.

Aged Care and Elder Advice is an incorporated legal practice offering a unique service that includes financial and legal advice allowing you to make informed decisions about elder options, retirement villages and aged care.

Making the right choice for you or a family member in relation to aged care can be overwhelming. We can help you make the right decision quickly and easily.

 

Our Services

Aged Care and Elder Advice covers a range of needs that confront most people and their families as we age and provides services around the following areas.

  1. Providing advice in relation to residential accommodation options for individuals or families considering a move.
  2. Legal advice and negotiation on contracts for entry into retirement villages and aged care accommodation.
  3. Financial advice on the fees and charges for all of the options.
  4. Home care service options for remaining at home.
  5. Arranging respite and advising on respite alternatives for families.
  6. Aged care placement as people age and require supported accommodation.
  7. Aged care crisis assistance when care becomes an urgent matter.

Our Aged Care Advisors Can Help if:

  • You or your loved one wants to understand the options available to them;
  • Your loved one is in hospital and you have been told that they cannot return home;
  • A carer needs a break or has an emergency which means they cannot provide care;
  • You have already chosen your new retirement village or aged care facility and need help understanding the contracts;
  • Your loved one is not coping at home; or
  • You simply don’t know what to do or who to turn to.

Our aim is to help you understand and access the available services and provide a solution that is optimal to you, your family member and everyone involved.  We can find and implement the best services.

 

 

Here Is What Our Clients Say About Us

Diane, Camberwell VIC

“I have already recommended your company and services to a number of people and will continue to do so. You provide a valuable service to people facing a difficult decision during an emotionally charged time. I thank you again for your assistance.”
Aged Care & Elder Advice
5
2020-09-17T16:42:23+10:00
“I have already recommended your company and services to a number of people and will continue to do so. You provide a valuable service to people facing a difficult decision during an emotionally charged time. I thank you again for your assistance.”

Georgie, Hampton

Margaret is without a doubt the leading expert on aged care advice – there was literally no question she couldn’t answer (and we had a lot of them). If you have a loved one who needs in home care or you are looking to get them into residential aged care Margaret is the resource you must have. We needed to get Dad into aged care due to some significant health issues and had absolutely no idea where to start. Margaret had been recommended to us by a friend who had used her services and it was the best phone call I could have made. Margaret hand held us through the whole process. She helped us with all the steps ranging from carer and in home suggestions right through to navigating the whole aged care process. In the end we went with residential aged care and Margaret shortlisted the residences for us based on our requirements for Dad, she managed the negotiations for us with the residences, she dealt with all the government requirements and she managed the contract for us. She also managed the exit contract for Dad who had been in an independent living establishment and continued to assist with that long after we’d paid our final bill. We couldn’t have done it without her support and kindness and I have no hesitation in recommending her to anyone needing advice on the aged care system – definitely a value for money offering. Thank you Margaret.
Aged Care & Elder Advice
5
2020-10-15T08:10:15+10:00
Margaret is without a doubt the leading expert on aged care advice – there was literally no question she couldn’t answer (and we had a lot of them). If you have a loved one who needs in home care or you are looking to get them into residential aged care Margaret is the resource you must have. We needed to get Dad into aged care due to some significant health issues and had absolutely no idea where to start. Margaret had been recommended to us by a friend who had used her services and it was the best phone call I could have made. Margaret hand held us through the whole process. She helped us with all the steps ranging from carer and in home suggestions right through to navigating the whole aged care process. In the end we went with residential aged care and Margaret shortlisted the residences for us based on our requirements for Dad, she managed the negotiations for us with the residences, she dealt with all the government requirements and she managed the contract for us. She also managed the exit contract for Dad who had been in an independent living establishment and continued to assist with that long after we’d paid our final bill. We couldn’t have done it without her support and kindness and I have no hesitation in recommending her to anyone needing advice on the aged care system – definitely a value for money offering. Thank you Margaret.

Alex, South Yarra VIC

I worked with Margaret Harrison for many years at a major bank, where she held a very senior role in the legal department. After the hard decision to place our parents in care, we met with Margaret for only an hour less than a month ago, when she set us on the path to means testing documents, powers of attorney, medical requirements, a superb explanation of the required financial contributions to an aged care facility, and options for placement in a twin room. We have already secured spots for our parents at a brand new up market Home in a good location. Don’t waste your time talking to friends who have ‘done it all before’ – every case is different and complex, and the whole process would have been a drawn out and nightmarish affair without her help
Aged Care & Elder Advice
5
2020-09-17T16:42:01+10:00
I worked with Margaret Harrison for many years at a major bank, where she held a very senior role in the legal department. After the hard decision to place our parents in care, we met with Margaret for only an hour less than a month ago, when she set us on the path to means testing documents, powers of attorney, medical requirements, a superb explanation of the required financial contributions to an aged care facility, and options for placement in a twin room. We have already secured spots for our parents at a brand new up market Home in a good location. Don’t waste your time talking to friends who have ‘done it all before’ – every case is different and complex, and the whole process would have been a drawn out and nightmarish affair without her help

Rowan and Di, Watergardens VIC

Margaret went out of her way to support me through the ordeal and went well beyond what could be expected to help me.
The end result is our parents our now living in a 5 star Aged Care facility and are very happy.
Aged Care & Elder Advice
5
2020-09-17T12:40:16+10:00
Margaret went out of her way to support me through the ordeal and went well beyond what could be expected to help me. The end result is our parents our now living in a 5 star Aged Care facility and are very happy.

Sue, Wantirna

When Mum ended up in hospital we were told she could not go home to live on her own anymore. The race was then on to find the appropriate place for her to live out her years and also to extricate her from a contract with her retirement facility, which she had been able to call home for only two years after moving from interstate.
It was a hugely emotional time for our family: not only was she ill in hospital, but now she was being told she could never go home again. We felt so guilty having to make all the decisions about her life, as well as having to sort out and deal with all her worldly possessions. It was heart-wrenching.
We had no idea what to do, when to do it, or how to do it. Then we were given your phone number, Margaret. You made me feel at ease immediately. It was obvious you were across all the intricacies of contracts, aged-care assessments and placements, retirement facility contracts and Centrelink requirements.
It was such a blessing to have found you, and my family is forever grateful for your knowledgeable guidance and all the representations you made on our behalf as we dealt with all the emotions and the practical matters that needed attending to.
I have no hesitation in recommending you to anyone who might need help and guidance in this area. I cannot express highly enough our appreciation of what you did for us and do not hesitate to sing your praises at every opportunity.
Aged Care & Elder Advice
5
2020-10-12T11:47:49+10:00
When Mum ended up in hospital we were told she could not go home to live on her own anymore. The race was then on to find the appropriate place for her to live out her years and also to extricate her from a contract with her retirement facility, which she had been able to call home for only two years after moving from interstate. It was a hugely emotional time for our family: not only was she ill in hospital, but now she was being told she could never go home again. We felt so guilty having to make all the decisions about her life, as well as having to sort out and deal with all her worldly possessions. It was heart-wrenching. We had no idea what to do, when to do it, or how to do it. Then we were given your phone number, Margaret. You made me feel at ease immediately. It was obvious you were across all the intricacies of contracts, aged-care assessments and placements, retirement facility contracts and Centrelink requirements. It was such a blessing to have found you, and my family is forever grateful for your knowledgeable guidance and all the representations you made on our behalf as we dealt with all the emotions and the practical matters that needed attending to. I have no hesitation in recommending you to anyone who might need help and guidance in this area. I cannot express highly enough our appreciation of what you did for us and do not hesitate to sing your praises at every opportunity.

Warren, Brighton VIC

“Navigating through the minefield of age care was looking horrendous until we discovered Margaret at Signpost. She had all the answers, her advice and support was invaluable in our emotional journey with our father. We found Dad the very best facility for his needs thanks to Margaret’s knowledgeable, dedication, understanding and patience. Margaret at Signpost was our family’s knight in shining armour, we can’t thank her enough for her professional support.”
Aged Care & Elder Advice
5
2020-09-17T16:42:37+10:00
“Navigating through the minefield of age care was looking horrendous until we discovered Margaret at Signpost. She had all the answers, her advice and support was invaluable in our emotional journey with our father. We found Dad the very best facility for his needs thanks to Margaret’s knowledgeable, dedication, understanding and patience. Margaret at Signpost was our family’s knight in shining armour, we can’t thank her enough for her professional support.”

Jenny, Toronto

A unique and much needed service. Margaret has given us invaluable advice a couple of times when we needed urgent assistance. Thank you.
Aged Care & Elder Advice
5
2020-09-17T12:37:49+10:00
A unique and much needed service. Margaret has given us invaluable advice a couple of times when we needed urgent assistance. Thank you.

Lara and David, McKinnon VIC

When we first embarked on the task of moving Val we were a bit overwhelmed, totally aware we were out of our depth. What we needed was someone who could not only tell us what we needed to do, but actually do it on our behalf. Your knowledge and empathy was amazing and truly appreciated.
After our first meeting Dave closed the front door and said “for the first time in weeks I feel very calm about everything”. You saved us a lot of stress and worry, and for that I thank you.
Aged Care & Elder Advice
5
2020-09-17T16:41:36+10:00
When we first embarked on the task of moving Val we were a bit overwhelmed, totally aware we were out of our depth. What we needed was someone who could not only tell us what we needed to do, but actually do it on our behalf. Your knowledge and empathy was amazing and truly appreciated. After our first meeting Dave closed the front door and said “for the first time in weeks I feel very calm about everything”. You saved us a lot of stress and worry, and for that I thank you.
5
8
Aged Care & Elder Advice